STATEMENT FROM ARCO:
Arco is pleased to see that the High Court has ruled that the VIP fast-track lane for awarding PPE contracts to those with political connections was unlawful. We have seen examples of PPE supply contracts being awarded opaquely to organisations with no history or experience of PPE manufacture and supply, who were ultimately unable to fulfil orders as they had imported inappropriate or non-compliant products, increasing the risk to the public, care home staff and NHS workers.
We recognise the fact that when the pandemic broke out, the Government was dealing with an unprecedented situation and an urgent need to scale up procurement in an extremely fast-moving environment, in which a finite supply of PPE had to be matched with an almost-infinite global demand with millions of lives at stake. In such a situation it was inevitable that mistakes would be made.
We at Arco have always felt that it was important to learn from what went wrong and to take steps to rectify these. Last year we launched a campaign to raise awareness of these issues and in our position paper Personal Protective Equipment and the Government’s Response to the Covid-19 Pandemic we shared our experiences and proposed a 10-point set of recommendations to prevent a repeat of the high-profile issues that were seen during the first wave of the crisis and to ensure the country is better protected in any future pandemic. Our Chairman, Thomas Martin, gave evidence to the Public Accounts Committee on Arco’s experience at the start of the pandemic and its findings.
We acknowledge the positive and constructive way in which the Department for Health and Social Care has engaged with the content of our report, and ask Ministers to consider its remaining recommendations, particularly our call for a register of accredited Category II and III suppliers. This will ensure we can all be better prepared for any future emergencies.
About Arco: What they do and how they’re different
Arco is the UK’s leading safety products and services company. Its core purpose is to keep people safe at work. It distributes a world-class range of over 170,000 quality assured, branded and own brand products, including personal protective equipment, workwear, safety footwear, gloves, workplace safety and hygiene products. It is unique.
Arco Professional Safety Services provide consultancy, training, services and equipment to manage the most complex and high-risk, high hazard scenarios. Specialising in working at height, confined space and respiratory management, they deliver solutions for those working in situations with the highest risk of serious injury or irreversible damage to health.
Headquartered in Hull, Arco reaches its customers through its extensive product catalogue, website and national network of retail stores. The company has sales of over £320m and employs more than 1600 people nationwide. Its 400,000 sqft National Distribution Centre distributes products to 25k customers in the UK and Ireland, dispatching 150 pallets and 8000 parcels a day. Arco makes it easy for customers to procure and issue PPE with services such as digital procurement, vending, a mobile issue unit, wearer packing and branded workwear from their in-house Clothing Centre based in Preston.
As the market leader, Arco is committed to helping shape the UK’s safety agenda in order to ensure workers go home safe every night. Through an extensive public affairs programme, Arco experts have contributed to some of the key debates on health and safety regulation, product quality and standards, PPE procurement and emergency planning.
Arco is committed to providing safety equipment that is genuine and compliant with relevant standards and regulations, Arco tests both its own product range as well as carrying out surveillance on other products in the market to ensure compliance. With a five-step product assurance process, Arco remains the only safety distributor with an independently accredited testing laboratory, this assisted by a team of specialists in their Xiamen, China office who support with sourcing, quality control and factory inspections. Additionally, it is a member of the BSIF Registered Safety Suppliers Scheme, and Arco experts sit on numerous Standards Boards.
Arco was the first member within the H&S industry to join the Ethical Trading Initiative (ETI) incorporating its internationally recognised code of labour practice into its own ethical policy and in 2010 became a member of Sedex, the Supplier Ethical Data Exchange. To ensure ethical standards are met throughout its supply chain, Arco carries out regular independent supplier auditing. Working with the ETI and other regulatory bodies, the company plays a leading role in helping to educate and eliminate modern day slavery across the globe.
Principles of sustainable development have long been embedded in the way Arco does business. Arco’s Sustainability Action team has committed to ensuring the business behaves responsibly in all areas, investing significant time and resource to identify ways to reduce plastics, packaging and recycling.
Founded in 1884 and with a heritage spanning five generations, Arco demonstrates traditional family values and is dedicated to its Corporate Social Responsibility policy. Arco is committed to help keep communities safe, inspire young people to achieve their full potential and to enhance local life, making the communities they serve better places in which to live, work and invest. It does this through charity and community support, donating 1% of pre-tax profits each year. Arco also gives colleagues two days’ paid leave each year to volunteer in the community and the opportunity to partner with and sponsor community groups and charities, forming lasting relationships that support them in the vital services that they offer.
For more information, visit www.arco.co.uk.

